Support - CDI

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Support

The meat on the bones so to speak.

Here you’ll find all of the support literature behind our products. If you can’t find what you are looking for please give us a call and we’ll sort it out for you.

BIM OBJECTS

We have a number of BIM models for our systems, these can be accessed here or via the NBS Source website. What are BIM models? Here the NBS explains what they are and how the future of building design will be influenced: “BIM or Building Information Modelling is a process for creating and managing information …

GDPR

Inline with GDPR regulations coming into effect as of the 25th of May 2018, please view the following documents regarding GDPR and information on how we handle your data. Data-Protection-Policy Website Privacy Policy CDI-ICM GDPR letter

Product Videos

Below you can find installation videos for a number of our products. Should there be a video guide that you would like to view that you can not see below please get in touch with us and we will arrange to get something across to you. Lewis Deck: For additional Lewis Deck installation videos, …

Product Literature

The individual trade literature for each of our systems are listed below. For all installation guides please visit our “Installation Guides” section in the “Support” section of our website. For all warranty information please visit the “Warranty” section of the “Support” page of our website. Lewis Deck: NEW Lewis Deck Brochure Max4: Max4 leaflet FastSlab …

Warranty Information

Warranty information will be given out on request. Please contact us on any of our formats and request the information you need regarding any of our products. Standard warranties are provided for the Lacomet, and project specific ones can be supplied for the other systems.

Installation Guides

Basic installation guides/ literature for our systems are listed below. Should you require anything more in depth we have the ability to offer on site training. Should this be a requirement for you please get in touch and let us know. Lewis: NEW Lewis Deck fixing and installation Instructions Max4: FastSlab Ground Floor System:

Live Support

Should you wish to speak to us here at CDI-ICM there are a couple of ways of doing this. You can click the “Leave a message” link at the bottom right hand side of your screen, accessing our live support, and one of us will respond to this as soon as we can. Alternatively you …

Case Studies

Self Build & Renovations

Conversion of a mansion house to high quality apartments

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Conversion to apartments by Octagon Homes

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Renovation of the Historic "Redhills" Building, Durham City

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High Performance Acoustic Floors

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Green Port Hull

Lewis Plate Underfloor heating metal decking to a timber frame house in Scotland

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New House, Bellwood Park, Perth, Scotland

FastSlab installation to the ground floor of this listed manor house, for a concrete feel over the basement and to include under floor heating

FastSlab ground floor renovation system to replace an improve a timber ground floor and include underfloor heating. maintains the void

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Ingerthorpe Grange, Markington, Nr Ripon

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FastSlab Renovation Project, Hampshire

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FAQs22

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Product FAQ's

Q
What are the Lewis Deck sheet sizes?

A
Q: What sheet sizes are held in stock for delivery within a few days after order? A: We stock 2500mm and 1300mm sheets. These are all 630mm wide and 16mm deep. Deliveries are made via the pallet network directly to site. The smaller sheets are aimed at small bathroom renovation projects and can be supplied in small numbers via TNT. 2.5* and 1.3m sheets allow for the 100mm overlap to occur over a joist, with joist centres being either 300mm, 400mm, 600mm, 800mm*, 1200mm and 2400mm*. (*2.5m sheet only) For larger projects we are able to produce bespoke sheet sizes if required, please get in contact to discuss other options for sheet sizes.

General FAQ's

Q
Why don't my Lewis sheets interlock like they do in the video?

A
Q: Why don't my sheets interlock like they do in the video? A: The sheets have two sides (one printed, one plain), the dovetails on either side are different widths, it is then necessary to alternate the sheets print up and then print down.

Q
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A
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Latest Events

and Exhibitions

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Latest Blog

CDI 2024

Is Underfloor Heating Compatible With Carpet?

11th October 2024

At Every Exhibition We Get Asked Can You Have Underfloor Heating With Carpet? Hopefully here we explain why the answer to that is YES. With carpet providing a soft, luxurious feel to your home many people ask whether underfloor heating and carpet can go…

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Cow Close Barn with Heat Pump and Underfloor Heating

26th May 2023

Paul M contacted us in early 2022 to discuss the use of the Lewis Deck system following a recommendation by his Ground Source Heat Pump system installer. We worked through the drawings and provided a quote, the Lewis Deck and…

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2022 Has Begun and Exhibitions Are, Fingers Crossed, Back To Normal.

21st January 2022

Starting on Friday 28th January, now that COVID has magically disappeared, we are heading back on the road and will be exhibiting for a full year for the first time since 2019. Next Friday sees the first exhibition at the…

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